FAQ

FIND IN HERE THE ANSWER FOR THE FREQUENTLY ASK QUESTIONS. 

IF YOUR QUESTION IS NOT HERE PLEASE SEND US A MESSAGE OR AN EMAIL.

 WE WILL BE MORE THAN HAPPY TO ANSWER YOUR QUERIES.

How secure is it locally?

In general, it is safe and our volunteers have only had positive experiences. Of course, some places and situations are dangerous, as well as anywhere else in the world. Therefore, it is important to inform yourself in advance. We are happy to advise you.
Especially in big cities, we recommend that you should not be in the dark on the street alone.
Public transport is safe and easy to use. But always keep an eye on your things. Pickpockets exist all over the world. If there is any instability socio or politically we will advise on time to re-schedule your trip but please visit your Foreign and Commonwealth office for advice in safety, stability, and security.

What do I have to take?
Once you have completed your booking, you will receive a pre-information pack from us. There you will be advised about what you should take with you. But bare in mind we can only give you an idea.

Do I need travel insurance?
It is strongly recommended to take out travel cancellation insurance and insurance to cover the costs of repatriation in case of accident or illness. We advise you to check – also concerning risk exclusions of already existing insurance – and to take advantage of all the available insurance options, medical, travel and accident insurance.

What do I have to consider when booking a flight?
The flights are not included in the price of the offered service.
We organize an airport transfer anyway. Please clarify in advance with us which arrival times are possible. If possible please arrive on a Saturday, so that we can do the introduction on Sunday and you can start working on Monday. It is not compulsory just a suggestion but it will help us with the organization.

Which languages do I have to speak?
In order to participate, we require a basic knowledge of English, is a prerequisite for volunteering and is essential. Knowledge of Spanish is not a requirement but makes communication much easier, at least a basic knowledge to be able to communicate with the locals and members of the staff.

Which vaccinations do I need?
Your routine vaccines should all be up to date. However, we recommend that you inform the Foreign Office or a consultant. If you do not wish to have your vaccinations please write it down in your application form. Please visit the Colombian Consulate website for more information or your Health Office for recommendations.

How do I apply for a visa?
For some countries, you get a tourist visa issued for 90 days upon the arrival. Note that there must be a plane ticket for a flight out of Colombia. This date must be within the first 90 days granted. You can then extend the visa, for example, in Bogot√° for another 90 days. Please visit the Colombian Consulate website for more information.

Can I contact previous volunteers?
You can read our testimonies on the website but if that is not enough we can help you to get in touch with some. bare in mind that we do not post every single volunteer testimony we will post some regularly.

Why pay for volunteering?
Many people ask why to pay for Volunteering. First volunteering is not the same as travel and work, which means you work in exchange for food and accommodation and there are not conditions and security. Volunteer means to give your time and skills to help a community, social project, the environment or a cause without expecting to be paid.
Being a volunteer gives you the satisfaction of serving, helping, and seeing that your actions help a cause or social project to grow, be born or improve. You immerse yourself in the problems of a community and you learn to understand the why of things. You grow as a person and mature while doing your volunteering, you find yourself and learn a new language, culture and help to improve your resume as this is important for the university or future work proposals.
Paying for Volunteering gives you a feeling of security and relief to your family and friends as they know where, with who you are, what you are doing and why. Do not wear out thinking about why to pay think about everything you earn doing it.

What happened if I get unwell while volunteering?
If you are sick whilst volunteering the staff at the Volunteer in Colombia will know where to take you. You will receive information on this on your induction day. And of course, you need to bring an insurance policy where if necessary they can fly you back home. Volunteer in Colombia will be able to liaise with the medical professionals, insurance company and family in the meantime. Most of the time volunteers get sick due to eating food sold in the streets and some restaurants that do not comply with H&S standards, bear in mind that in most undeveloped countries H&S and food hygiene is not the same as your home country.

Can I travel while volunteering?
Weekends are free for sightseeing, you can go on a day trips with the organization or most of the times volunteers make and plan a group trip to the local places of interest by themselves under your responsibility. Also after your volunteer program ended you can go anywhere in Colombia. This is why is highly recommended to bring a full accident and medical and travel insurance. As an organization, we can not be responsible and can not be liable for any incident or accident while you are a volunteer or in Colombia.

What happened next?
If you have already decided then please fill the application form and send it with the required documents for our perusal and review, and choose a date for a skype meeting.

What if my question is not here?
If you have more questions we will answer all in our one to one interview by skype, or send us an email, we will be happy to answer any query. You will have a pre-information pack after your application with some more information.

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